Shipping policy
Shipping Policy
Wesperdew – USA
At Wesperdew, we are committed to providing fast, secure, and reliable shipping to ensure a smooth shopping experience for our customers across the United States. Please review our shipping policy below for important information regarding order processing, delivery times, and shipping procedures.
1. Order Processing
All orders are processed within:
⏳ 1–2 business days
(Monday – Saturday)
Orders placed on Sundays or holidays will be processed on the next business day.
Once your order has been successfully placed, you will receive an order confirmation email.
2. Shipping Time
We currently ship within the United States.
📦 Standard Shipping:
Estimated delivery within 3–7 business days
📦 Express Shipping (If Available):
Estimated delivery within 2–4 business days
Please note that delivery times may vary depending on:
-
Customer location
-
Weather conditions
-
Carrier delays
-
High-demand seasons or holidays
3. Shipping Costs
Shipping charges are calculated at checkout based on:
-
Shipping location
-
Order size
-
Selected shipping method
We may occasionally offer:
✔ Free shipping promotions
✔ Seasonal shipping discounts
These offers will be clearly displayed on our website when available.
4. Order Tracking
Once your order has been shipped, you will receive:
-
A shipping confirmation email
-
A tracking number
-
A tracking link to monitor your shipment in real time
Please allow 24–48 hours for tracking updates to appear after shipment.
5. Incorrect Shipping Information
Customers are responsible for providing accurate shipping details during checkout.
If you notice an error in your shipping address:
📩 Contact us immediately at: ericopdew@outlook.com
If the order has already shipped, we may not be able to modify the address.
Wesperdew is not responsible for packages delivered to incorrectly entered addresses.
6. Lost, Delayed, or Stolen Packages
While we work with trusted shipping carriers, unforeseen delays may occasionally occur.
Wesperdew is not directly responsible for:
-
Shipping carrier delays
-
Lost packages marked as delivered
-
Stolen packages after delivery
However, our support team will gladly assist you in contacting the shipping provider and resolving shipment issues whenever possible.
7. Damaged Packages
If your order arrives damaged:
-
Take clear photos of the package and item
-
Contact us within 48 hours of delivery
📩 Email: ericopdew@outlook.com
Our team will review the issue and provide an appropriate solution.
8. Multiple Shipments
Orders containing multiple items may occasionally be shipped separately depending on inventory availability and warehouse logistics.
If this occurs, separate tracking numbers will be provided.
9. International Shipping
Currently, Wesperdew primarily ships within the United States.
International shipping options may become available in the future as our brand expands.
10. Contact Information
If you have any questions regarding your order or shipping status, feel free to contact us:
📩 Email: ericopdew@outlook.com
Our customer support team is committed to assisting you as quickly as possible.
Thank you for shopping with Wesperdew.
We appreciate your trust and look forward to delivering premium menswear and accessories directly to your doorstep.